Privacy Policy

At WithSriLanka, Inc, we believe that travel should be meaningful, seamless, and deeply personal. When you plan a journey to Sri Lanka with us, we aim to create a tailored experience that reflects your preferences, needs, and interests.

To design a truly bespoke trip, we may need to collect certain personal information from you. We take your privacy seriously and are committed to being transparent about how we collect, use, store, and protect your personal data.

This Privacy Policy explains how we handle your information when you interact with us through our website, email, phone, WhatsApp, or other communication channels.

We may collect and process personal information including, but not limited to:

• Your full name
• Email address
• Phone number (including WhatsApp)
• Postal address and country of residence
• Nationality
• Travel dates and itinerary details

If you book travel services with us, we may also collect:

• Passport details
• Payment information
• Dietary preferences
• Health or accessibility requirements
• Travel preferences and interests
• Special occasions (e.g., honeymoon, anniversary)
• Information relating to minors (with parental/guardian consent where required)

We use your personal data for the following purposes:

• To provide you with a smooth and personalized travel experience
• To respond to inquiries, bookings, and requests efficiently
• To design and manage your travel itinerary
• To communicate with you before, during, and after your trip
• To comply with legal, regulatory, or government requirements

We do not sell your personal information to third parties.

We collect personal data when you:

• Contact us via our website, email, WhatsApp, or phone
• Submit an inquiry form
• Request a travel itinerary
• Make a booking or payment
• Sign up for updates or newsletters

We may also collect certain technical data automatically through cookies. For more information, please see our Cookie Policy.

We may share your personal information only when necessary to deliver your travel services, including with:

• Hotels and accommodation providers
• Transport companies, chauffeurs, and drivers
• Tour guides and activity providers
• National parks, cultural sites, and attractions
• Immigration or government authorities (where legally required)

We do not share your data with third parties for marketing purposes.

We retain your personal information for up to 7 years, or longer if required by law, accounting, or legal obligations.

If you wish to have your data deleted, you may contact us at any time (see Contact section below).

We use appropriate technical and organizational measures to protect your personal data, including:

• Secure servers
• Firewalls
• Access controls
• Encrypted communications where possible

However, no online transmission is 100% secure, and users acknowledge that data is shared at their own risk.

You have the right to:

• Request a copy of your personal data
• Request corrections to your data
• Request deletion of your data
• Opt out of marketing emails

To exercise these rights, please contact us using the details below.

If you have any questions about your personal data or this policy, you may contact us at:

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Last updated: January 20, 2026